Welcome. I’m William Cole. I’ve been a Creative Director for over 20 years working on anything and everything.

I’m going to be brutally honest. If you’re reading this it’s because I sent you my resume. It’s the only way to get here as this site isn’t Google indexed. I send out very, very few resumes because I don’t just want any job. I want your job.

I want you to know who I am and what I could do, for you. To that end, I’ve discussed the disciplines I’ve covered and times where I’ve learned lessons. Lessons that will serve as a valuable asset to you. If you were looking for a portfolio filled with the things you already do – this isn’t it I’m afraid. If you wanted someone who is comfortable taking any brief and delivering diverse, channel agnostic, creative solutions; keep reading.

So this isn’t a portfolio with a grid of clickable squares leading to a page with copy explaining why the job was a success. We’ve both seen that. Many times. Instead, it’s a very simple scroll. A drag on a mouse, a finger on a device.

With no back and forth clicks it shouldn’t take up time you don’t have to spare. I know how it can be. Being honest again, I was hoping you’d be seeking someone at whom you could throw any brief, including the kitchen sink, and still get an award winning creative solution.  No matter what form or media channel that creative solution may eventually take, based on a mix and match combination of experiences I’ve had.

BUSINESS FOCUSSED, AGENCY HARDENED

I wanted to play games every day, so I opened my own entertainment marketing agency. And I didn’t find the time to play one.

2013 saw a large niché in the market as the major consoles were upgrading to PS4 and XBOX One. The majority of the marketing work was coming out of the US and the big agencies seemed to see games as ‘for kids’.

The door was left open for a new player to stroll in. Within the first year we’d secured Ubisoft, Sony and Square Enix as major clients and in year two we had to increase our office space.

Fast forward to today and Fire Without Smoke is one of the top games marketing agencies in the world creating content for every conceivable channel. We have offices in London and Montreal and now call almost every publisher and developer both clients and friends – across console, mobile, PC, VR and emerging tech.

In 2018, the company was sold to Keywords Studios who continue its success.

REBRANDING & REFRESHING

I’m still amazed when you can do something creative with only 5 primary colours and a few circles. Considering I’m no longer aged 4.

In the new social world a rebrand is a risky business. Get it right and it almost becomes part of history. But get it wrong and you’re vilified on Twitter for destroying an icon. Now, hopefully we all know that a logo, typeface and palette ‘do not a brand make’. 

With EIS I got it right whilst also getting it wrong. Hailed by the client as being a unique and fantastic refresh it was eventually dismissed after months of discussion. The marketing department were split down the middle like a very British referendum. Why was that exactly?

Well, I’d modified the logo in order to rationalise the use of circles. Circles that are represented in almost every sport. Colours that when combined, can create every imaginable sporting colour. I had also modified the mission, values, tone of voice and ethos. Everything in the brand.

The logo however, was the sticking point. It was made up of squares; designed with small overlapping pixels. I contended that the logo was actually seen as a whole, like a Georges Seurat painting, and not as a collection of pixels. Alas, budget constraints.

ARTWORK, KEY ART & POSTER DESIGN

It was always a goal of mine to be able to create something that will still be around long after I’m dead. Sorry Blockbuster.

I admit, I had to go to the comic shop to find out who Iron Man was when the brief came in from Paramount (yes, not Disney back then). Who was I to know he’d become the face of a multi-billion dollar cinematic universe.

That’s the thing with movie and game advertising. You never know what the big hitters are going to be or if your creations will become future collectors pieces. I guess you just aim for something iconic that would look good in a frame in your house.

I’ve developed hundreds of these things now. Each one as diverse as the last. And the level of detail that goes into each print can be upwards of 70gb. After all they need to hold up printed on the hoardings at a cinema.

It’s advertising. Yes. But it’s also art. One of the only forms of marketing that people will willingly buy as decor. And if you’re lucky, they become timeless classics that each generation can appreciate. But sometimes, it’s a straight to DVD steaming pile of horse dung.

DEVELOPING A NEW BRAND 

For a few years I worked in financial services, branding everything from internet banking to credit cards. But you’d never guess that now.

I’ve worked for two financial services companies over the years: Accucard and Lloyds TSB. On both occasions I was asked to brand a wholly new fintech offering. From vision to internet banking. To cards that offered the user the chance to manage their own APR, Fees and Interest Rate.

The irony being I was a Digital Creative Director at the time. I’d never done full branding before. And yet, as with most of my positions, you evolve and learn by diving into things you haven’t done before. After all, I firmly believe a creative solution is a creative solution. 

Not having preconceived ideas of what you can or can not do lets you look at a problem from a wholly new point of view. One of ignorance. So I read every book I could find on branding. From Wally Olins to books about disruption. Then I began challenging the status quo.

Why can’t you put a transparent panel in a credit card? Turns out no one asked before. Why can’t you design internet banking to work the way you do your personal finances? Indeed, you can. Does a financial brand need to be so serious? Nope.

VISUAL EFFECTS, COMPOSITING & LIVE ACTION

Did I mention the time I detonated a nuclear device outside Riyahd, Saudi Arabia?

This whole project requires an incredible amount of explanation probably best left for any interview. Simply put I had to come up with a plausible way for North Korea to invade and occupy America. So, I rewrote history, from 1953 to 2029.

This video, played as the intro to the game as well as a trailer, served to set-up that premise. Every single VFX technique in the book was used on a limited budget. A small troupe played all the parts in duplicate and the sets were CG and matte paintings.

FULLY INTERACTIVE WEBSITES & ONLINE EXPERIENCES

I once went to a castle in Scotland and spent a few days drinking whisky. I never had the heart to tell them – I don’t like whisky.

Flash is dead. We all know that. Steve Jobs put that fateful nail in the coffin and we digital natives watched an industry die. But for all its failings, the lessons learnt educated the senior creatives of today. It was the backbone of the internet for many years. Removing it completely from a portfolio denies it the influence it had in getting us to where we are today. Of course we don’t use it now as HTML5 and CSS animation can replicate most of it.  Let’s not forget however, an entire multi-million dollar banner ad industry was built on the back of Flash. I built thousands of banners, a multitude of websites and a vast array of online games. 

Not mentioning it robs me of over 10 years of creative experience. It taught me animation, DOM coding and vector illustration. I cut my teeth with Flash. It made me a Creative Director. It allowed me to build Johnnie Walker’s site. AKQA’s pinnacle of Flash on the web at the time. Keep walking. A simple tagline that lent itself to a simple interactive website, albeit a hugely complex one to build. No content was the same orientation and you ‘digitally walked’ through it to access the content. A site where the clicks created forward movement. I still use all these creative skills today, granted not with Flash, but I wouldn’t be here without it.

LARGE & SMALL SCALE WEBSITES

I designed and built my University’s website in 1995. It was the very first of over 900. They still haven’t paid me.

Since 1995, I’ve probably designed, managed and built over 900 websites. Give or take. I actually started out as an HTML coder after University and worked my way through Flash, Actionscript and Javascript but always preferred the design side.

I’ve watched the web change dramatically over 25 years and it has improved immeasurably. But with all the technical capabilities of modern browsers in HTML5, CSS grid, jQuery and more we seem to just build boxes inside boxes. What happened?

WEBSITE REDESIGN

I try my best, when I can, not to create websites that are boxes inside boxes, inside even more containers.

It’s a shame that the web has started to all look the same. While I’m a big advocate of accessibilty and usability I’m not such a big fan of what I like to call “colouring in the wireframes”. After all, you don’t need a designer for that – you’d save a packet.

Information architecture is a great way of ordering content priority. UX is a fantastic way of ensuring a seamless experience. But wireframes are a proof of structure concept. Just because the wireframes are square, doesn’t mean the site must be.

ECOMMERCE & CORPORATE SITES

If you absolutely, positively must have boxes then I can help you fill them too. It does make responsive sites much easier.

All joking aside, boxes do make responsive sites a lot easier to both visualise and structure. Especially when it comes to ecommerce and corporate websites. Content on these sites is often constantly changing and having to spend time making images into fancy circles and planning layout isn’t very speedy or cost effective.

Most sites today utilise a CMS system that is handed to a client upon completion – whether bespoke or something like WordPress. Creating square images and adding them to a database is infinitely quicker when you need to make multiple updates. And box sizing is a very simple way to prioritise information on a corporate website.

USER EXPERIENCE DESIGN & INFORMATION ARCHITECTURE

I’m quite adept at doing the user design work before the ‘colouring in’ begins.

While I wouldn’t consider myself as a UX or IA designer there are times when visual planning is required, especially before I commit resources to design and build. Perhaps it’s the ergonomically trained Mechanical Engineer in me, but taking the content down to basic structure is incredibly cathartic.

I’ve never really been a big fan of user personas as a UX tool however. I just don’t think you can boil the myriad of diverse people down to a few “example users”. John, aged 32, wants to check his August gas usage. I prefer to create content flow, user design and navigation that works for absolutely everyone at once.

MOBILE APP INTERFACE DESIGN

I guess I’m not too bad at doing the ‘colouring in’ work either. After all, you can’t launch with the wireframes.

I spent 4 years building mobile sites in WML and WAP, all the while thinking, “surely this is interim technology”. Sure enough, years later, out popped the iPhone with its rich html browser and WAP all but died. Those 75+ mobile sites I created for the likes of the DfES, DirectGov, Number 10 and many UK Councils became obsolute overnight.

Apps took the phone interface even further. There’s a unique simplicity in designing something you can use with just one thumb. Swipe up. Swipe left. Press. Repeat. I haven’t created anywhere near as many apps as I would have liked. Many were briefed but tended to disapear when the costs were discussed. 

VR MOBILE APP DESIGN

I’ve also built apps that you can use in a VR headset. Why not experience something without even getting out of bed.

Games are made in 360 degrees inside a virtual world so you’d think translating it to VR would be easy. Sadly no. On screen Games are designed to render only what’s in front of you when it’s needed. Why waste textures and processing on things you can’t immediately see, right?

A first of its kind that displayed 360 degree video captured from a game that wasn’t designed to output 360 degrees. The app let viewers explore almost the entire in-game map, in 3D, from home months before the game was due to hit the shelves. All you needed was a Google cardboard.

GUERRILLA MARKETING

Then there’s that time I actually made a fake North Korean phone, manufactured it and sent one to Mashable.

As campaigns go, inventing a fake company to sell a game, fully branding it, pretending it was 50 years old and then sending phones to 50 top journalists had to be the most gutsy. Operating system fully skinned? Check. Fully boxed, cellophane wrapped, receipt included and everything branded APEX, North Korea? Absolutely hell yes.

About 70 phones were made in China with all the branding added to the case. The boxes were made in the UK and the operating system was skinned by interns. Only one video was loaded onto the phone showing the 50 year history of the APEX Corporation. Mashable’s  ‘OMG response’ live video tweet was worth it all.

ULTRA COMPLEX UI AND UX

If you think UX is complex with a mouse or finger, imagine having 4 triggers, 8 buttons, 2 thumbsticks and a D-pad.

I’ve had a million different types of brief sent my way over the years. While many had complex problems to solve, more often the solution was a eureka moment that was easier to execute. However, when I was asked to create UI and UX for a 2020 game release I was left scratching my head. This was the exact opposite: the problem being simple, the execution highly complex. Everything I had learned from web and mobile UX wasn’t really relevant or helpful. Apps were better but still missing something.

A mouse and keyboard input seemed relatively elementary compared to 18 different input methods. Methods that could be fixed (i.e. left/right/up/down), variable (Y button can be used for anything) or established (inputs that gamers were already used to, for example X to select). Then this has to work across 3 different consoles with variable button names. In the end I had to rely on 20 year old experience from back when I was developing KPI analysis software for BP and IBM.

WORLDWIDE DIGITAL BRAND ROLLOUT

In my youth I built a digital brand department in a company that didn’t really know what digital was all about. How times change.

Landor, for over two years, did the heavy lifting on redefining this global brand. Once that was complete someone had to take those guidelines and make them a reality across the world-wide digital space.

However being quite early in the days of the web, the digital guidelines were sparse if not missing. So, I set about building a digital department for brand and software applications. When I’d finished we had 56 people across London and Houston.

Bp had over 1250 different presences and almost all of them were owned by individuals with their own personal design ethic. That’s a polite way of saying they all looked completely different.

Hat’s off to the guy who had the gif of the Starship Enterprise drawing the new logo with phasers. To be honest it looked great but wasn’t really in keeping with the new digital guidelines. A few drinks with the guy and a chat about Captain Picard and I got it fixed.

TAGLINES, COPYWRITING & SCRIPTS

A picture paints a thousand words, they say. What they don’t say is more often you actually need the words.

I started writing copy by accident rather than by design. The company copywriter was in hospital and there were a few pressing deadlines. I started typing and the client approved. Since then I’ve learnt to speak fluent Italian which dramatically improved my written English.

I was surprised to find out that, unlike the British curriculum, when learning another language you actually learn how grammar is constructed. Over time I moved on to taglines, then scripts and, well, it became more and more difficult to take the keyboard or biro away.

STORYBOARDS & PRODUCTION PLANNING

Once you’ve got the words, every so often you need to turn them back into pictures. 

When I began to put together more live action and behind the camera work, I originally made the cardinal sin of thinking I could do it all in my head. This can routinely work on smaller self-shoots but rarely on a larger production. Mainly as what’s in your head isn’t actually in anyones elses.

My first shoot with an honest to god storyboard went as swimmingly as I could have hoped. Everyone knew exactly what we were supposed to get and while it can change on the day, you at least have a guide. It’s something I rely on now and would not think of strolling confidently onto a set without one.

INTERACTIVE CONTENT PRODUCTION & DIGITAL PHOTOGRAPHY

The City & Guilds in Photography that never impressed anyone came in really handy when I needed to make interactive fashion content.

Imagine having to make a model stand on a rotating platform to take snaps of them at 8 different angles. Multiply that with 10 different outfits – male and female. Then have them lie on a rocky beach in Devon, splash them with water and ask them to pretend it’s sunny because the budget wouldn’t allow for the Bahamas. Don’t worry, Photoshop can fix anything.

The ‘Summer of Lust” campaign let me get behind a lens and do something I’d never done before. The digital fit guide from Firetrap let shoppers rotate, view and zoom every detail in a pair of jeans. Select your fit, colour, style and scrutinise them for hours before placing an order. This was the first of its kind and I think it led the way for nobody to ever attempt it again.

GAME TRAILERS & VIDEO CONTENT PRODUCTION

I’ve made over 400 game trailers. It would take around 216 hours, non stop, to watch them all. Here’s 6 of my favourites.

The trailers I’ve worked on have had approximately 130,313,970,000 total views. Give or take an average viewership. The 6 above had something unique about them. It may have been stop-motion animation composited with created game footage or 1000s of painted Games Workshop miniature figures on a vast set.

It could have been an incredibly complex capture session showing a car being upgraded or just amazingly choreographed captured footage, with a music track to get the hairs on the back of your neck raising. Either way, these are ones that have a good backstory behind them. You can find hundreds more trailers on Vimeo.

COMPLEX STRATEGY & PLANNING

Back at school, did you ever think – when am I EVER going to use a venn diagram?

Strategy is one of those things that creatives either want to do or won’t touch with a barge pole. A lot of strategy writes itself with a solid brief but the bulk of it is careful thought through planning. A plan of action designed to achieve an overall aim.

Most of my first strategies were paragraphs of words. Raw thoughts put to paper that I reordered and structured to present. But as a visual person I was getting bored presenting them, I can only imagine how the clients felt. That was when I began visualising them.

SOCIAL MEDIA STRATEGY & PLANNING

I’m still surprised how much Social media is just brands shouting into the wind. #TalkWithMe #NotToMe

I thought long and hard about how, and even if, I wanted to put social media in here. I believe that many brands don’t benefit from social media, either because they do it incorrectly or because the socialsphere simply does not care. When you’re pushing the media on people and not the social participation it just becomes sales.

I therefore opted to show how I plan a social media campaign instead. One designed to create and retain an audience over a period of years. A carefully ironed out strategy to get people immersed and involved because without it you’re effectively just putting pictures/videos on Twitter, Snapchat, Facebook and Instagram etc.

MOTION GRAPHICS & CG

Did you know you can use the Xbox Kinect to create inexpensive motion capture? Neither did I, but I do now.

Motion graphics are probably one of the most creative things you can do and are often the ones that are remembered the most. It doesn’t matter if you do it with one piece of software or combine Nuke, Maya, Cinema4D or After Effects. Today you can almost create anything you can think of.

I could write paragraphs here rationalising and justifying the 4 examples above but ultimately it’s best just to watch them. Pretty much everything you see in them was created from scratch. Every zombie in March to War was motion captured using the Xbox Kinect I mentioned. One guy, one kinect, loads of zombies.

HOW DO I STRUCTURE A PITCH?

With a pitch, remember, you don’t need to be faster than the Lion. You need to be faster than the person behind you.

When I assemble and create a pitch I like it to be the benchmark after I’ve left the room. I’ve been pitched to by agencies who show a powerpoint with pictures and have a fantastic orator waxing lyrical while it plays. They’re great in the moment. Once they’ve left the room and I’ve seen another 5 pitches, I cannot for the life of me remember what they said on slide 12. The one with the picture of the boy holding a balloon.

Tick every box twice I say. Pitches often get sent around a client and I personally feel that everyone who receives it should understand it the exact same way. Clear, concise and solving the given challenge many times over. As I said, I’ve been on both sides of the fence I really like to receive something upon which I can make a decision. And to that end it must solve my problem, explain why and how it solves it and throw in some unbriefed extras.

A NON EXHAUSTIVE CLIENT LIST

If you happen to work with a client beginning with the letter Y, call me, it’s on my bucket list.

You know, it was only when putting together this site that I realised I had worked for enough clients over the years to cover the entire alphabet multiple times. I could not, however, find one client beginning with the letter Y. Youtube, yes, but that’s been my media channel.

I even thought about shoehorning in ‘Ski Yogurt’, but technically that’s Nestlé. Therefore I left it out, as well as countless others. I’ve effectively put in names here that you may have heard of. If you come across a Y client, let me know, there’s not very many outside of Japan.

A BIT MORE ABOUT ME

If you got this far, I must say, you’re dedicated. I’m usually long gone by now.

Let’s face it. Any resume or portfolio is never really going to tell anyone who you are or what you can do for them. It’s you, cranked up to 12, painted in the best light possible and accompanied by a curated list of things you did before – for other people. It’s past work that, given the chance, you’d tweak, modify and enhance if you had had more time, more budget and perhaps a more hands-off client. As a creative you hope that any prospective employer will look at it holistically and think, ‘Well, if he can do that, then he can do this’. However, I’ve found that the world wants to categorise and catalogue creatives into boxes. I admit, I’ve been guilty of this myself on occasion. He’s a web guy. She’s a brand expert. He’s a UX guy. But are they?

Over 26 years I’ve spoken to hundreds of creatives. Many of them are incredibly happy being in a niché. Many however, are not. They see themselves as designers, creatives, artists and problem-solvers who can do more, be more, create more. So I began hiring them to do different things with great success.

I believe as a Creative Director it’s my role and that of my teams to solve business problems by delivering creative solutions. No matter what discipline, what channel or what is in the brief. I started in print, moved to digital, animation and video. I’ve covered branding, UX and information architecture. I’ve worked in CG, motion graphics and audio. I have created for social media, old media, new media and VR. I’ve built small exhibitions and ones the size of a football field. I really enjoy solving problems with diverse creative work. Aren’t we as creatives always told to “think outside the box”?

I used to think that maybe I should just pick a box and stick with it. That maybe I’m the proverbial “jack of all, master of none’. I’ve wrestled with this for many years. Every time I’ve changed jobs I’ve questioned my abilities. Then you win an award. And then some more. Across different disciplines and skillsets. Sometimes you win an award for something you’ve never done before. A BAFTA for a kids interactive educational website, a Promax for a game trailer or a Cannes Lion for a Microsoft TV ad. Then you begin to believe you’re not a fraud. You’re not cheating your way up the ladder. That perhaps being in that box is limiting the other things you could do. Yes, boxes are comfy, safe and risk free. Not very challenging though when you know exactly where the four walls are every single day.

Anyway, I have a sense of humour. Hopefully you gauged that reading through this site. It’s kept me sane in an industry that can often sap the life and soul out of you. I can also be stubborn, opinionated, strong-willed and argumentative. Show me a leader who doesn’t have these traits and I’ll show you someone who never get’s anything done. But… I’m never egotistical, narcissistic or arrogant and am fully aware of my good and bad points. I play to my strengths, and my weaknesses – come out every now and then. I am human. Until robots and AI take over my job anyway.

As I said in my opener, is this a portfolio filled with the kind of work you already do? No, it’s not. You already do that. I imagine if you owned a restaurant you wouldn’t hire a new Chef to continue preparing the exact same menu.

Hopefully what this portfolio does represent is a collection of experiences and versatility which can add to the skills you and your team already possess.

Thanks for reading…